Online Customer Service Training Videos

Taught by Keith Sleightholm
Video Playtime: 1 hour and 30 minutes
English English

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Course overview
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Includes

  • 24/7 on-demand video
  • Access on mobile
  • SCORM Ready! Works with your LMS
  • Certification card available to purchase for $35.00
  • Weekly refresher video
  • Expiration reminder

Training 5 or more people?

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Customer Service At a Glance

  • Understand more about customer service and make your work more enjoyable and rewarding
  • Increase sales and repeat business by treating people correctly
  • Learn about different methods of communication
  • Ideal for any business sector and any level of employee
  • Customer service training is also ideal to increase working relationships between employees.
  • Covers correct use of telephones to defuse potential situations between you and your customer
  • SCORM compliant